Graduation Assistant
Closing Date: 02/11/2026

During graduation, ceremonies will take place at:

• 10:30am (Thursday only).
• 1:45pm
• 4:30pm

Each ceremony lasts around 75 minutes and Graduation Assistants will support the team directly pre and post event.  For specific hours relating to each role, please see the role descriptions below.

Cloakroom Assistant (x2) per shift

5 or 5.5 hours per day.  8.30am-1:30pm or 1:30pm-7pm.

Based in the Roundhouse this role will provide a friendly and efficient service to students and their guests. Your duties include:

• Supervising the cloakroom facility.
• Greeting guests and graduands, maintaining a calm focused attitude, even during busy periods
• Supporting guests with directional information / wayfinding
• Managing storage and access to belongings.

Great Hall Assistant (x3) per shift

Either 4, 4.25 or  8.75 hours per day.  08:30am-12:30pm, 12:30pm-5.45pm or 08:30am-5.45pm.   If working over 6 hours, there will be a 30 minute unpaid break.

 You will support the Core Graduation Team in pre-ceremony preparations and also work with the Guest Management Team in the Great Hall. Your duties include:

• Welcoming guests into The Great Hall.
• Setting up The Great Hall prior to the start of each ceremony.
• Assisting with ceremony turnaround – venue setup and checks
• Confidently dealing with guest queries and signposting to relevant team members
• Managing people flow within venue.
• Undertaking any tasks required during the day to support the Core Graduation Team.

Live Broadcast Assistant (x2) per shift

Either 5.25 or 4.5 hours per day, 8:30am – 1:45pm or 1:30pm – 6pm

We provide a live stream of ceremonies for additional guests. Your role will support the live stream venue and guests within it. Your duties include:

• Acting as Front of House for the live broadcast venue – welcoming and assisting guests.
• Dealing with queries and supplying information about graduation / live broadcast provision
• Providing support and direction to guests with access requirements / additional needs
• Supervising the venue whilst in use, ensuring safety of audience
• Alerting the Graduation Team to any technical issues that may occur

Welcome and Information Guide (x2) per shift

Either 4 or 7.5 hours per day. 08:30am-12:30pm, 12:30pm-4:30pm, or 08:30am-4:30pm. If working over 6 hours, there will be a 30 minute unpaid break.

In this role you will often be the first member of staff which graduands and guests encounter when they arrive on campus. Your duties include:

• Welcoming graduands and guests onto campus
• Supporting guests with directional information / wayfinding
• Providing key information about graduation / campus
• Supporting and signposting those with access requirements.
• This role will be based outside, and you should be confident in approaching people to assist and direct them to key venues.

All roles are interchangeable and require flexibility to support one another as required.

• Experience of working with the public, ideally in a customer-facing role.
• A good knowledge of the university campus.
• Enthusiastic and approachable – confident in approaching guests to provide. support / direction.
• Ability to remain calm under pressure.
• Problem-solving skills – ability to use initiative.
• Excellent team working skills.

• Flexibility
• Integrity
• Multi-tasking
• Organisation
• Problem solving
• Teamwork
• Time Management
• Verbal communication

Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK. 

You are required to submit a cover letter to support your application. 

Applications without a cover letter or CV will not be considered, please ensure your CV and cover letter are tailored to yourself and the role you are applying for. 

Under the terms of this work, we endeavour to provide the advertised number of hours. However, hours are not guaranteed, and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.