£17.33 per hour + £2.09 holiday pay
Advertising End Date
02 Oct 2026

Role & Department Overview

12-Week Fixed-Term Contract - This is not a student role.

The Creative Studio is Lancaster University's busy in-house design, print, photography and digital media service. We work with departments across the University, as well as external clients, delivering high-quality creative solutions that help bring ideas to life.

Our services include:

  • Graphic design and branding
  • Marketing campaigns
  • Print design and production
  • Photography and graduation photography
  • Video production and editing
  • Drone photography and videography
  • Large-format graphics and signage
  • Digital content creation
  • Dissertation printing and binding
  • Commercial print services for internal and external customers

About the Role

 We are looking for a proactive and customer-focused individual to join our friendly and experienced team on a 12-week contract.

This varied role combines account management, customer support and creative project coordination. You will act as a first point of contact for customers, helping to manage enquiries, coordinate projects and support the delivery of a wide range of print and digital design services.

The role plays an important part in ensuring creative projects are delivered efficiently, providing excellent customer service while helping to manage client accounts and studio workflows.

About You

You will:
  • Have excellent communication and interpersonal skills
  • Enjoy working in a busy, customer-focused environment
  • Be highly organised and able to manage multiple priorities
  • Have experience of working with customers or clients in a professional setting
  • Be confident working as part of a collaborative team


Find Out More

If you would like an informal conversation about the role, please contact Jonathan Geddes, Creative Studio Manager - 01524 592070.

We welcome applications from individuals who are enthusiastic, organised and passionate about delivering great customer service and creative solutions.

Start Date: 5 October 2026
End Date: 24 December 2026
Working Pattern: 36.5 hours/week - Mon-Wed 9am-5.30pm, Thur-Fri 9am-5pm
Location: On the Lancaster University campus

Job Description

Major Duties:

  • To deliver high quality, customer focused design under the direction of the senior designer
  • To support in the delivery of high quality customer focused design which supports the commercialisation of print and photography services at Lancaster University. The production of suitable design and print solutions to support facilities, commercial services and the wider university
  • To work as part of Design, Photography & Print team, delivering high quality design to a range of internal customers within the University including the wider Facilities team.
  • To support the commercialisation of print and photography at the university
  •  Undertake, design, image processing, prepress and production work for Lancaster University Design, Photography & Print and their clients
  • To support and enhance the effective promotion and communication of commercial services and facilities through the production of appropriate materials under the direction of the with senior designer
  • Manage design and photographic jobs from concept to completion in a cost effective and professional manner
  • Respond to customer inquiries, interpreting their requirements, providing expert advice on the full scope of all in-house and out-sourced services giving full consideration to costs and value for money.
  • Actively promote, market and champion Design, Photography and Print services to all existing and potential customers
  • Any other duties commensurate with grade including deputising for the senior designer in his absence.
  • Maintenance of confidentiality of information; it will be necessary to comply with requirements related to the Data Protection Act.
  • At all times to carry out your responsibilities with due regard to the University’s code on Equality and Diversity and University Health and Safety Codes of Practice
  • To undertake any necessary training and development

Person Specification

Essential Criteria
  • HND qualification or higher in Graphic Design.
  • Demonstrable experience working in a design studio environment, with a good understanding of pre-press and commercial print production workflows.
  • Excellent Mac and PC skills, with experience using industry-standard design software.
  • Strong graphic design, typography and visual communication skills.
  • Ability to develop creative solutions from concept through to final production, delivering work on time and within budget.
  • Experience of organising and prioritising work effectively to meet competing deadlines.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a collaborative team.
  • A strong commitment to delivering excellent customer service and maintaining high attention to detail.
Desirable Criteria
  • An understanding of the varied activities and requirements within a university environment.
  • Experience of designing for digital channels, including websites, email campaigns and other online communications.
 
 

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Apply

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

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