£13.21 per hour + £1.59 holiday pay
Advertising End Date
25 Oct 2026

Role & Department Overview

 

Faculty of Humanities, Arts and Social Sciences (FHASS) Student Ambassador Leader 2026 - 2027 


FHASS Student Ambassador Leader 


We are now recruiting for our 2026-2027 Student Ambassador Leaders (SAL) and are inviting all FHASS Students, both UG and PG, to apply! 

Job Title: FHASS Student Ambassador Leader  

Salary: £13.21 plus £1.59 holiday pay (£14.80 per hour) 

Department: Faculty of Humanities Arts and Social Sciences  

Directly responsible to: FHASS Events Team, Student Staff Manager

 

 Start Date: December 2026

End Date: 30 October 2027 


Interview: Individual Interviews are anticipated to be between 04 - 05 November 2026 

Location: You will be based predominantly on campus

Application deadline: Monday 03 November 2026

About the Role 

In this exciting opportunity of joining our Student Ambassador Leader team, you’ll build on the responsibilities of a traditional Student Ambassador and take on a pivotal role of leading ambassador teams at events; Offer Holder Events in particular.  

You will represent your discipline and the University, engage with prospective students, and be a vital part of building our ambassador community. In addition to the usual Student Ambassador activities, your responsibilities will also include supervising ambassadors during shifts, providing administrative support for the FHASS Events Team and occasionally disciplines and playing a key role in leading teams of ambassadors at student recruitment events on campus. You will also the opportunity to become a Unibuddy ambassador where you will talk to prospective students online about Lancaster University and your course.  

This role is perfect for enthusiastic and motivated students who are passionate about their course, discipline and Lancaster University, and eager to inspire others. If you're looking to enhance your communication and leadership skills, build meaningful connections, and leave a lasting impact, apply now to become a Student Ambassador Leader! 

This role is open to all students studying a course within the Faculty of Humanities, Arts and Social Sciences. You don’t need to have been a Student Ambassador prior to this, but it is desirable

 

You must also be available to work at least 3 out of the 4 Offer Holder Events and at least 3 out of the 4 Undergraduate Open Day Events on the following dates*: 

Offer Holder Events 

Saturday 30 January 2027 

Saturday 27 February 2027 

Saturday 13 March 2027 

Saturday 10 April 2027 

 

Open Days 

 
Saturday 26 June 2027 
 

Saturday 10 July 2027 

Saturday 11 September 2027 

Saturday 16 October 2027 

*We will try our best to allocate you to your preferred dates, but this may not be possible due to availability. Please note that the dates for Open Days may change. 

For any dates not in term time, we are able to book trains on your behalf and provide accommodation when travelling from a considerable distance and you have informed us with notice. ** 

**Accommodation and travel are on a first-come, first-served basis and is only available for those travelling a considerable distance within the UK and within a set cost. 

For informal inquiries, please contact the FHASS Events Team at [email protected] 

Your Application 

To apply for this role, you must submit a cover letter that does not exceed 500 words. The cover letter needs to include answers to the following questions: 

1. Why do you want to become a Student Ambassador Leader at Lancaster University? 
  
 2. Can you provide one example, either personal or professional, where you’ve gained experience suitable for this role?  
3. What skills or qualities do you possess that you believe will make you an effective Student Ambassador Leader? 
 
Please consider how you format your cover letter and refer to the job description and person specification below. 
 
Who We’re Looking For 
 
 

We're looking for dedicated Lancaster University students who are motivated to take an active role in shaping the future of the Ambassador Programme and taking it to the next level. This opportunity is perfect for those who have strong communication skills, a desire to further develop their leadership skills and an interest in gaining valuable work experience in a professional environment. If you're enthusiastic, reliable, and committed to representing our university with pride, we want you on our team! 

Even if you don’t meet the criteria for all the points below, we would still welcome an application from you. If you have had no prior experience, skills developed in school and in other jobs are quite often transferrable, so you don’t need to have had direct experience with everything listed below. As well as this, the Student Ambassador Programme is committed to supporting you in your development, therefore, in any areas you are not confident in, we can provide support for this! 

Job Description

Your main responsibilities will be to 

  • Represent your discipline and Lancaster University to the highest possible standard, engage with prospective students, and be a vital part of our campus community 
  • Supervise and support Student Ambassadors during shifts, lead by example and encourage the Ambassador team to do the same. 
    Provide excellent customer service when dealing with student and visitor queries, whether face to face, by telephone, email or web (though it will predominantly be face to face). 
  • Provide administrative support for the FHASS Events Team or faculty disciplines as and when needed
  • Coach and assess ambassadors on their ability to deliver and represent your discipline (subject talks, tasters, tours etc) and provide constructive feedback if needed
  • Represent your course and the wider University online as a ‘Unibuddy’
  • Host and deliver student life webinars, participate in online events and take part in student Q&A sessions
  • Play a key role in supporting Student Ambassadors
  • Assist with any other duties as may reasonably be required by the FHASS Events Team 


 

Person Specification

Education

You must be registered as a current Lancaster University degree student (Essential) 

Essential Skills & Abilities 
 
  • Excellent communication and interpersonal skills
  • Strong organisational and time management skills
  • Desire and ability to work both in a team and independently
  • Excellent use of initiative, able to solve problems and think creatively
  • Engaging personality and ability to communicate with a diverse range of people and ages
  • Excellent knowledge of Lancaster University and your discipline including campus, systems, subject facilities and student life
  • Comfortable with delivering presentations and public speaking, including delivering presentations via online platforms
  • Good knowledge of Microsoft Office, in particular use of Word, Excel, email
Desirable Skills & Abilities 
  • Experience of working in a customer-facing environment and providing excellent customer service 
  • Experience supervising and/or mentoring others and providing advice and guidance 
  • Strong leadership skills, including ability to delegate, use initiative and motivate others 
  • Understanding of the importance of Student Ambassadors and the role they play in recruitment events 
  • Knowledge and ability to use online platforms, such as Unibuddy 


Essential Values and Behaviours
     
  • Committed to being a Student Ambassador Leader 
  • Reliable and punctual with excellent communication skills 
  • Respectful of other Student Ambassadors, staff members and visitors 
  • Flexible and proactive 
  • A commitment to Equity, Diversity and Inclusivity (EDI) 

What you’ll get in return 
 
  • Full training in all areas of the role 
  • Ongoing support with the role requirements 
  • Opportunities to network with other members of staff and external contacts  
  • FHASS Leader Ambassador Uniform 
Working in this role will help develop the following skills and experience:
     
  • Collaboration
  • Flexibility
  • Integrity
  • Knowledge Sharing
  • Organisation
  • Persuasion
  • Planning and organising
  • Problem solving
  • Resilience
  • Self-motivation
  • Teamwork
  • Time Management
  • Verbal communication
You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.