£12.71 per hour + £1.53 holiday pay
Advertising End Date
20 Sep 2026

Role & Department Overview

ReStore Lancaster is a Sustainable Retail Hub at the heart of Lancaster University campus. The shop supports the University’s commitment to Sustainability, reducing waste, increasing reuse, upcycling and recycling and delivers a range of sustainable products and engagement opportunities.

ReStore Lancaster brings together partners such as local charity St John’s Hospice and, promoting responsible consumption and sells a wide range of items including second-hand and vintage clothes and other pre-owned items, upcycled products, zero plastic toiletries and household items, gifts and merchandise.

Start Date: 28 September 2026
End Date: 18 December 2026
Working Pattern: 4-10 hours/week
Location: On the Lancaster University campus

Job Description

  • To maintain excellent customer relations and to constantly strive to improve customer service in line with departmental policy
  • To operate cash registers in line with departmental regulations
  • Preparation and/or service of stock line and merchandise with departmental procedures
  • To correctly use equipment in line with departmental procedures
  • To work within EHO, COSHH and Health and Safety Guidelines
  • To complete daily cleaning schedules and carry out other cleaning duties as required
  • To maintain a high standard of personal hygiene, and work in a clean and tidy manner
  • To attend relevant training courses as directed by the senior manager
  • All work to be carried out with a customer focused attitude, providing excellent customer service with a proactive work ethic
  • At all times to carry out ones responsibilities with due regard to the university’s codes of practice on Equality and Diversity and Health and Safety and adhere to the Data Protection Act

Person Specification

  • Positive and enthusiastic attitude, demonstrating a friendly, confident and open manner (Essential)
  • Commitment to delivering high levels of customer service (Essential)
  • Ability to work under pressure and use initiative (within agreed procedures) (Essential)
  • Ability to demonstrate a flexible and team based approach to working (Essential)
  • Demonstration of good written and verbal communication skills (Essential)
  • Ability to undertake physical lifting (Essential)
  • An understanding of the University market (Essential)
  • Experience of in a busy shop environment (Desirable)
  • Experience of using EPOS systems (Desirable)
 
Working in this role will help develop the following skills and experience:
  • Commercial awareness
  • Creativity
  • Decisiveness
  • Flexibility
  • Integrity
  • Knowledge Sharing
  • Multi-tasking
  • Organisation
  • Self-motivation
  • Teamwork
  • Time Management
  • Verbal communication
 
 
 
You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Apply

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

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