£13.70 per hour + £1.65 holiday pay
Advertising End Date
13 Sep 2026

Role & Department Overview

Please note - this is not a student role
 
The role of Admissions Assistant will be based in the Lancaster Medical School, which is a Department located within the Faculty of Health & Medicine. The Department delivers excellence in undergraduate and postgraduate teaching, and research that impacts patient and public health outcomes locally, nationally and internationally.

The role will provide administrative and event support for the Medicine Admissions team.

The Faculty of Health and Medicine provides an environment that strongly supports the individual needs of each employee, promoting a healthy work-life balance. We are committed to family-friendly and flexible working policies on an individual basis, as well as the Athena SWAN Charter, which recognises and celebrates good employment practice undertaken to address gender equality in higher education and research.

Lancaster Medical School is committed to ensuring our workforce is reflective of our diverse student population and is therefore committed to increasing representation of staff of Black, Asian and Minority Ethnic backgrounds across all roles and at all levels.
 
Preferred Start Date: 1st October 2026
Expected End Date: 1st January 2027
Location: On the Lancaster University Campus and Remote
Working Pattern: 36.5 Hours per week

Job Description

As Admissions Assistant, you will work within our busy Admissions team to support with a high volume of application processing and enquiry management, reporting to the Admissions Officer.
 
Tasks will typically include:
  •  To provide support for the admissions process, acting as the first point of contact for applicants via email and telephone.
  • To reply to standard enquiries in a timely manner, and to triage non-standard enquiries on a daily basis.
  • To assist with advising applicants on various areas of the admissions process.
  • To create and maintain records in the LUSI admissions systems.
  • To be responsible for sending out appropriate correspondence to applicants in relation to the above processes.
  • To support the organisation and delivery of the Medicine Interviews.
  • To undertake any other duties appropriate to the grade of the post, as required by the Admissions Officer.

Person Specification

We are looking for a motivated and committed individual with the following skills:
 
  • Experience of using a range of standard ICT applications including Microsoft Word and Excel, with the ability to learn new software applications.
  • Ability to work with a high degree of accuracy and close attention to detail.
  • Ability to work effectively as part of a busy wider team and have a flexible approach to work.
  • Excellent literacy and written and verbal communication skills.
  • Good customer service skills, and the ability to deal with people in a professional, friendly and supportive manner.
  • Experience of working in an administrative role in a similar environment would be desirable, but not essential.
 
 We are also interested in considering individuals who perhaps do not have direct experience, but who can clearly demonstrate that they have the necessary skills.
 
You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
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Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

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