HR Administrative Assistant
Closing Date: 21/08/2026

We have an exciting opportunity to work within the vibrant, energetic and bustling People and Organisational Effectiveness division. A perfect environment for anyone looking for an opportunity to learn new skills. 

You will work with the Service Excellence Team to deliver excellent customer service both to internal colleagues and wider University staff. You will answer queries as first point of contact and provide a triage system to deliver service excellence. You will work across 8 busy teams of highly dedicated HR professionals to assist them in answering general inquiries. The work will be variedand you will acquire a broad range of skills and experiences.

This role may be for you if you:

• Want to understand what happens in a People & Organisational Effectiveness division.
• Have a genuine interest in delivering excellent customer service.
• Enjoy working as part of a busy administrative team.
• Want to gain experiences of working in higher education.

• Provide a first point of contact for the division and deliver excellent customer service.
• Provide a support role for the team.
• Be part of a rota to cover reception duties, including physical campus presence.
• Triage incoming emails.
• Production of correspondence using pre-approved templates including University cards, Employment and Bank letters.
• Work with HR systems and databases.
• Liaise with other internal services as appropriate e.g. IT, facilities etc.
• Assist different teams at peak times when extra resource is required.
• Any other duty as may reasonably be required by the HR Divisional Officer/Development Manager.

•  Knowledge of applications such as Microsoft Word, Excel and email.
• Ability to follow instructions and to learn new tasks.
• Ability to complete tasks and prioritise work.
• Good attention to detail.
• A keen and positive approach to working in a team and have a flexible approach to work.
• Ability to use initiative and work independently when required.
• Ability to communicate clearly and accurately face to face, by telephone and in writing.
• Understanding and willingness to deliver excellent customer service.

• Resilience
• Self-motivation
• Teamwork
• Time Management
• Verbal communication
• Written communication
• Multi-tasking
• Organisation
• Flexibility
• Integrity