£12.71 per hour + £1.53 holiday pay
Advertising End Date
17 Aug 2026

Role & Department Overview

We are looking for motivated candidates for a role in Hospitality:
 
  • To create a welcoming and friendly environment for all visitors, staff and colleagues across campus by working as a flexible member of the team and provide a high standard of customer service
  • Provide excellent customer service for dinners, events, and conferences to both internal and external visitors, staff and students.
  • To assist in the preparation, presentation and service of food and drink across a variety of locations on campus
  • To follow all policies and procedure in relation to food safety, health & safety and Allergen laws
  • To follow all policies and procedures in relation to PCI DSS and GDPR
  • To complete all training as required
  • To fulfil any other duties as directed by line manager or nominated representative 
 
Preferred start date: 1st of September 2026

Expected end date: 31st of December 2026
 
Location: On the Lancaster University campus

Job Description

Main Responsibilities:
    • Provide excellent customer service
    • Undertake relevant training courses
    • Correctly use equipment in line with departmental procedures
    • Effectively communicate
    • Complete daily schedules of cleaning and other tasks
    • Work within EHO, COSHH, and HSE guidelines
    • Operate within GDPR guidelines
    • Follow departmental policy with regards to uniform and personal hygiene 
    • Adhere to Lancaster University standards and policies
    • Undertake any relevant tasks delegated from line managers

    Person Specification

    All training will be provided however, desirable experience or qualities in the below:
    • Communication 
    • Organisation
    • Time management 
    • Problem solving
    • Customer service
    • Reliability
    • Ability to work within a team
    • Ability to work under pressure
    Working in this role will help develop the following skills and experience:
     
    • Resilience
    • Self-motivation
    • Teamwork
    • Time Management
    • Verbal communication
    • Multi-tasking
    • Organisation
    • Collaboration
    • Commercial awareness
    For any queries about this role please email [email protected]
     
    You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

    Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

    Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

    Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

    Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.