£13.21 per hour + £1.59 holiday pay
Advertising End Date
11 Oct 2026

Role & Department Overview

Are you an enthusiastic individual willing to represent Lancaster University Management School (LUMS) and its brand? 

Looking for flexible work?  

The LUMS Recruitment and Conversion team are looking for friendly, reliable, engaging individuals to join the LUMS Student Ambassador Team.  

Our Ambassadors represent Lancaster University Management School and their degree programme at recruitment events such as Open Days, Webinars, Unibuddy, and Offer Holder Events or campus tours.  There is also the opportunity to get involved in school visits.  Other work includes administrative support for the team, such as helping with mail-outs, and participating in calling campaigns.  

Above all, we are looking for highly motivated people who are passionate about Lancaster, and want to share their stories and experiences with prospective students. 

Being a LUMS Ambassador fits around academic study, as the hours are very flexible. You choose when and how much you want to get involved with the work that is available.  

Being a part of the LUMS Ambassador Programme will allow you to develop professionally and personally. You will also develop transferable skills to help boost your employability when you graduate, thereby enhancing your CV. Training will be provided.  

Start Date: 23 October 2026
End Date: 31 October 2027
Working Pattern: No fixed hours, shifts as and when required
Location: Remotely (in the UK) and on the Lancaster University campus

Job Description

Main duties:  

  • Working at events where required e.g. Open Days; Offer Holder Events; HE fairs; webinars, student life talks, one-to-one meetings with offer holders. 
  • Sharing positive experiences of, and enthusiasm for, Lancaster University and LUMS in particular, at events and activities throughout the year;
  • Providing high quality campus tours to prospective students and their parents, answering any questions they may have and sharing your personal experiences of life in Lancaster;
  • Contacting prospective students by email, telephone and social media platforms (as directed to by the Recruitment and Conversion Team) to respond to queries and provide information about LUMS.
  • Contributing to content generation to support student recruitment for use in newsletters, website and social media.
  • Assisting with administrative duties in the office, for example with mailouts. 

Person Specification

The ideal candidate: 

  1. Must be a current Lancaster University Management School postgraduate student.  
  2. Must be able and willing to act as an Ambassador for the University, promoting its ethos, opportunities and services and enhancing its reputation at events.
  3. Has some knowledge of Lancaster University including the campus, systems, facilities and student life.
  4. Has excellent communication skills – you might be asked to speak on the phone, write a blog post or deliver a presentation. Speaking additional languages is an asset.
  5. Must be reliable, punctual and with a good level of self-motivation.
  6. Has the ability to use initiative, work independently and as part of a team.
  7. Can work under pressure and in a variety of situations. 
  8. Has a good knowledge of Microsoft Office, in particular Word, Excel and email.
  9. Has strong organisational and time management skills.
  10. Is willing to develop presentation and public speaking skills.
  11. Has an engaging personality and the ability to communicate with a diverse range of people and ages in a professional manner.
  12. Has the ability to solve problems and think creatively.
  13. Experience of working in a customer-facing environment and providing excellent customer service, advice and guidance is desirable.  
Working in this role will help develop the following skills and experience:
  • Creativity
  • Curiosity
  • Decisiveness
  • Exercising professional judgement
  • Flexibility
  • Integrity
  • Interpersonal sensitivity
  • Leadership
  • Multi-tasking
  • Organisation
  • Problem solving
  • Self-motivation
  • Teamwork
  • Time Management
  • Verbal communication
  • Written communication
 
 
 
 
You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
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Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

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