- A general understanding of IT and AV systems specifically on those that may be used in a higher education contex
- Experience and understanding from a support perspective of PC Platforms, AV and Video Conferencing Equipment,
- Microsoft applications, operating systems and the Microsoft Office Suite
- Experience of working in a team based IT support environment and the application of ITIL like processes
- Demonstrate logical and systematic problem solving skills and the ability to work under their own initiative
- Ability to work, and communicate, effectively with staff at all levels of seniority and technical ability
- Level 3 qualification, equivalent to at least 2 ‘A’ levels in an IT or related discipline
- Demonstrate willingness to undertake continuing professional development
- Experience of supporting the Apple Macintosh platform for client environments
- Knowledge of managing IOS and Android devices
- Knowledge of using linux client machines
Working in this role will help develop the following skills and experience:
- Analysing
- Collaboration
- Exercising professional judgement
- Multi-tasking
- Decisiveness,
- Flexibility
- Organisation
- Planning and organising
- Problem solving
- Teamwork
- Time Management
- Verbal communication
- Written communication
You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.
Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.
Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand.
Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.