£12.71 per hour plus £1.53 holiday pay
Advertising End Date
01 Jun 2026

Role & Department Overview

To create a welcoming and friendly environment for all visitors, staff and colleagues across campus by working as a flexible member of the team and provide a high standard of customer service


Deliver excellent customer service to both internal and external visitors, students and staff

To assist in the preparation, presentation and service of food and drink across a variety of locations on campus

To follow all policies and procedure in relation to food safety, health & safety and Allergen laws

To follow all policies and procedures in relation to PCI DSS and GDPR

To complete all training as required

To fulfil any other duties as directed by line manager or nominated representative 
 

Pay Rate: £12.71 per hour plus £1.53 holiday pay

Start Date: 1st June 2026

End Date: 31st October 2026

Job Description

To provide an excellent customer service to both internal and external visitors, staff and students.
To maintain a consistency of standards by following Lancaster University and Departmental processes and policies.
To set-up spaces & venues, prepare, serve and deliver food and beverages in line with departmental procedures across the Lancaster University Campus and Venues.
To correctly use equipment in line with departmental procedures.
To complete daily cleaning schedules and carry out other cleaning duties as required.
To work within EHO, COSHH and Health and Safety Guidelines.
To wear uniforms at all times in line with departmental policy.
To maintain a high standard of personal hygiene, and work in a clean and tidy manner.
To attend relevant training courses as directed by the senior manager.
To undertake any other duties commensurate with the position or grade.

Person Specification

Non essential but desirable;
Experience of food and drink service
Attention to detail and ability to follow instructions 
Excellent customer service skills
Excellent communication skills 
Able to work flexibly on a rota basis with availability from June-September 
Able to undertake physical lifting and manual tasks
Able to work as an effective team player
Able to work under pressure 
Reliable and responsible
An interest in working within the food and beverage industry
 

Working in this role will help develop the following skills and experience:

  • Collaboration
  • Creativity
  • Curiosity
  • Emotional Intelligence
  • Exercising Professional Judgement
  • Flexibility

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.