Advertising End Date
02 Mar 2026

Role & Department Overview

Graduation Assistant
 This summer’s graduation ceremonies will take place between Monday 13th and Friday 17th July inclusive and will celebrate the achievements of our Undergraduate and PhD Students.
 

 Over 3000 graduating students and their guests will attend across the five days of graduation, and your role will ensure that they have the best possible experience.

  

 Our degree ceremonies are high-profile occasions and as representatives of the University, Graduation Assistants play a key role in the successful delivery of these events.

 
Informal enquires about the role can be sent to: Rachel Powell - Events Manager (Graduation) [email protected]
 

Pay Rate: £12.38 per hour plus £1.49 holiday pay

Start Date: 29th June 2026

End Date: 20th July 2026

Interview Date: 13th March 2026

Job Description

During graduation there are three ceremonies that take place each day at 10:30am, 1:45pm and 4:30pm.  Each ceremony lasts around 75 minutes and Graduation Assistants will support the team directly, pre and post event.  For specific hours relating to each role, please see the role descriptions below.

 

Cloakroom Assistant (x2) per shift 

5 or 5.5 hours per day.  8.30am-1:30pm or 1:30pm-7pm. 

Based in the Roundhouse this role will provide a friendly and efficient service to students and their guests. Your duties include:

  • Supervising the cloakroom facility
  • Greeting guests and graduands, maintaining a calm focused attitude, even during busy periods
  • Supporting guests with directional information / wayfinding
  • Managing storage and access to belongings
Great Hall Assistant (x3) per shift
 
 Either 4, 4.25 or  8.75 hours per day.  08:30am-12:30pm, 12:30pm-5.45pm or 08:30am-5.45pm.  
 If working over 6 hours, there will be a 30 minute unpaid break.
 You will support the Core Graduation Team in pre-ceremony preparations and alsowork with the Guest Management Team inthe Great Hall. Your duties include:
  • Welcoming guests into The Great Hall
  • Setting up The Great Hall prior to the start of each ceremony
  • Assisting with ceremony turnaround – venue setup and checks
  • Confidently dealing with guest queries and signposting to relevant team members
  • Managing people flow within venue
  • Undertaking any tasks required during the day to support the Core Graduation Team

Welcome and Information Guide (x2) per shift

Either 4 or 7.5 hours per day. 08:30am-12:30pm, 12:30pm-4:30pm, or 08:30am-4:30pm. If working over 6 hours, there will be a 30 minute unpaid break.

  • Acting as Front of House for the live broadcast venue – welcoming and assisting guests
  • Dealing with queries and supplying information about graduation / live broadcast provision
  • Providing support and direction to guests with access requirements / additional needs
  • Supervising the venue whilst in use, ensuring safety of audience
  • Alerting the Graduation Team to any technical issues that may occur
 
Live Broadcast Assistant (x2) per shift
 
 Either 5.25 or 4.5 hours per day, 8:30am – 1:45pm or 1:30pm – 6pm We provide a live stream of ceremonies for additional guests. Your role will support the live stream venue and guests within it.Your duties include:
 
All roles are interchangeable and require flexibility to support one another as required.

Person Specification

  • Experience of working with the public, ideally in a customer-facing role.  
  • A good knowledge of the university campus. 
  • Enthusiastic and approachable – confident in approaching guests to provide. support / direction.  
  • Ability to remain calm under pressure.  
  • Problem-solving skills – ability to use initiative. 
  • Excellent team working skills. 
 
Hours of work 

While the exact hours of work will vary depending on which role you are undertaking, you must be available to work the entire shift for your role on each day.   

 

Staff briefings will take place on Wednesday 8th July in the Nuffield Theatre, which you must be able to attend. There will be no online briefing available.

 

Working in this role will help develop the following skills and experience:

  • Decisiveness
  • Collaboration
  • Flexibility
  • Knowledge Sharing
  • Multi-Tasking
  • Organisation

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Apply

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

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