£12.21 per hour + £1.47 holiday pay
Advertising End Date
14 Dec 2025

Role & Department Overview

Please note: this internship is only available to current students registered on a degree scheme in the Faculty of Arts and Social Sciences at Lancaster University.  If you apply for this role the information within your application will be shared with the recruiting organisation.

Impactful Governance is a Community Interest Company that has been operating since 2017 providing services that meet their vision:

  • Empowering you to live your best life with accredited training and mentoring;
  • Discover your inner strength and achieve your dreams with accredited career coaching and mentoring that also emphasizes environmental awareness and LGBTQ+ support.

Impactful Governance have conducted LGBTQ+ research every year since 2021.  As a result of the pandemic they found LGBTQ+ people have been overlooked and isolated which led them to set up their own LGBTQ+ charity (Impactful Lives) which runs alongside their education and research work.

 Following previous years research on issues that affect the LGBTQ+ communities and individuals within the spectrum of LGBTQ+ identities, they would now like to know:

“Why don’t gay/bi/trans or non-binary men ask for help or refuge in Domestic Abuse situations?”

They currently deliver a Domestic Abuse support service for LGBTQ+ people but have been aware that there can be reluctance to open-up about needing help or support.  This research will support their work. 

Please submit a CV (maximum of two sides) and a Cover Letter (maximum one side) both tailored to the role.

Closing Date for Applications: 14 December 2025

 Preferred Start Date: 2 February 2026

End Date: c. 30 April 2026

Interview Date: 20 January 2026

Working Hours / Pattern: 70 hours in total, one day a week (7-hours) over 10 weeks

Location: Remote

 

Job Description

  • Contact LGBTQ+ people from their existing database, initially by telephone and email.
  • They currently have over 800 individuals on their database and would like someone with a good telephone manner and good communication skills to make contact, update their database with further information.
  • They need to have individuals completing a short survey or anecdotal reports of their feelings and experiences of seeking support, if any.
  • Collate the final statistical information gathered.
  • The successful candidate will be required to sign a ‘Confidentiality Agreement’ with Impactful Governance before commencing the research.

Person Specification

  • Good telephone manner and able to make conversations feel easy and respectful when dealing with a sensitive issue.
  • IT skills will be needed to log and take notes of conversations as well as completing a survey form when individuals have provided relevant information that could then be analysed later i.e.

    “x”% of gay men have sought support in the past.

    “X”% of bisexual men have found services have no understanding of their needs.

    “X”% have experienced bias or negative experiences when trying to seek support in the past.

  • The successful candidate will need to manage their own time after a weekly briefing meeting.
  • Be able to collate the final statistical information gathered from the research with individuals.
  • Use tools such as Google Forms to show patterns from responses.
 
Working in this role will help develop the following skills and experience:
  • Analysing
  • Research
  • Teamwork
  • Flexibility
  • Verbal Communication
  • Exercising Professional Judgement
  • Written Communication
  • Collaboration
  • Resilience
 

Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK. 

You are required to submit a cover letter to support your application. 

Applications without a cover letter or CV will not be considered, please ensure your CV and cover letter are tailored to yourself and the role you are applying for. 

Under the terms of this work, we endeavour to provide the advertised number of hours. However, hours are not guaranteed, and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

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