Department: Global Recruitment Office: Recruitment, Admissions and International Development
Directly responsible to: Claire Boak (Student Staff Manager) and Gemma Collins (International Recruitment & Events Coordinator)
Other Contacts:
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- Regional Managers & Officers, Offshore staff, Events Team staff, Marketing staff.
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- Faculty and departmental academic and administrative staff, including Admissions staff.
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- Other sections in Central Services e.g. Registry, Finance, Accommodation Office, Student Based Services, Alumni and Development Office, Communications Staff, Vice-Chancellor’s Office.
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- Other International Student Ambassadors and Student Ambassadors
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- Prospective students and parents/carers
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- Teachers and School Careers Advisors
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- Official / Prospective Overseas Agents/Representatives
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- Official / Prospective Partner Universities – students and staff
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- To promote and enhance the reputation of Lancaster University to prospective students and other parties/stakeholders.
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- To provide dedicated support to students who have made an application and who are holding an offer of study at Lancaster University.
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- To contact prospective Lancaster students (generally offer holders) from overseas by email, telephone and online/social media platforms, and to respond to their queries to provide information about Lancaster University and life and study in the UK from an international student perspective.
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- To assist with on-campus events to support international student recruitment and conversion, e.g. carrying out campus tours for prospective students/their families/other international visitors, participating in on-campus meetings/fairs/focus groups/conferences, sharing country-specific market intelligence with Recruitment & Admissions staff.
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- To assist with online/digital events to support international student recruitment and conversion, e.g. student panel events, presentations, recruitment fairs, school/agent events.
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- To assist with in-country activities whilst back in home country, e.g. visiting schools/universities to give talks & presentations, attending overseas recruitment fairs, alumni and pre-departure events.
- Optional participation in domestic student recruitment events, including open days, offer holder events, campus tours, school visits, etc.
- Any other duties as may reasonably be required by the GRO, including occasional office-based administrative work, freight packing, translation & interpretation work.
Time Commitment:
Standard hours per week: 1 (minimum), Duration: Until 28th September 2026 (may be extended)