£12.21 per hour + £1.47 holiday pay
Advertising End Date
11 Aug 2025

Role & Department Overview

ReStore Lancaster is a Sustainable Retail Hub at the heart of Lancaster University campus. The shop supports the University’s commitment to Sustainability, reducing waste, increasing reuse, upcycling and recycling and delivers a range of sustainable products and engagement opportunities.

ReStore Lancaster brings together partners such as local charity St John’s Hospice and, promoting responsible consumption and sells a wide range of items including second-hand and vintage clothes and other pre-owned items, upcycled products, zero plastic toiletries and household items, bike accessories, gifts and merchandise.

A fantastic opportunity has arisen for a proactive and highly motivated Retail Assistant to join their team.

Working within a small and friendly retail team where everyone looks out for each other, teamwork and the ability to build relationships are key to this Retail Assistant role. They are looking for a Retail Assistant who will deliver an excellent retail customer experience duties include selling, restocking and merchandising. 

Preferred start date: 22nd of September 2025
 
Extended end date: 12th of December 2025
 
Weekly hours: 10 hours per week
 
Location: On the Lancaster University campus

Job Description

As a Retail Assistant your main responsibilities will include:

  • Ensure that customer service is not an afterthought but an intrinsic part of the sales process
  • Assist with the sales process by maintaining a fully stocked shop
  • Support the Retail Manager and the sales process ensuring effective responsibility and ownership of your tasks
  • Manage point-of-sale processes
  • Keep up to date with product information
  • Take responsibility for visual presentation, merchandising and cleanliness of the shop
  • Welcome and greet customers
  • Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs
  • Follow all the University’s policies and procedures

Person Specification

The successful candidate should be able to demonstrate the following:

  • You will be reliable, confident, self-motivated and present a professional persona in all circumstances
  • Have excellent communication and interpersonal skills
  • Be able to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service standards
  • Proven working experience in retail sales preferably in sustainable shop environment
  • Experience working in a Post Office is desirable but not essential
  • Friendly, helpful, confident and engaging personality
Working in this role will help develop the following skills and experience:
 
  • Planning and organising
  • Problem solving
  • Self-motivation
  • Teamwork Time
  • Management
  • Verbal communication
  • Business Development
 
 
 
 
 
 

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered. Click here for help with your cover letter.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.
 
Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 
 
Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
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Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

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