£12.38 per hour + £1.49 holiday pay
Advertising End Date
09 Mar 2025

Role & Department Overview

Please note: This is not a STUDENT role
 
We are currently recruiting for Climbing wall instructor (Casual), to be responsive to member needs, being regularly available to provide help and advice in the climbing wall. To deliver group training courses and other related climbing services to an exceptional level. To ensure safe and effective working practices are in place which are delivered to an exceptional level of customer standards.
 
Preferred start date: 20th of January 2025 (ASAP)
 
Expected end date: 13th of April 2025
  
Location: On the Lancaster University campus

Job Description

Major duties:
 
  • To supervise the climbing wall and bouldering cave areas. 
  • To provide security through observation of customers entering and leaving the climbing wall.
  • Check membership cards and challenge unauthorized entrance to prevent inappropriate use of the area. 
  • To carry out induction training and specific classes and workshops – to include schools, local 
    organisations and holiday camps. 
  • To advise on climbing techniques and movement styles. 
  • To ensure that excellent customer service is delivered at all times. 
  • Set bouldering problems and top rope routes. 
  • To ensure the highest level of hygiene and cleanliness are maintained both in the climbing area and 
    storage areas for equipment. 
  • Promote health and safety and ensure procedures in the climbing wall are adhered to.
  • Ensure all users follow strict climbing wall etiquette. 
  • To contribute to new ideas and make suggestions for the continual improvement of the services and 
    procedures. 
  • To ensure regular maintenance checks are carried out and defective equipment removed from use. 
  • Report any faults immediately to the Climbing Manager and/or Operations Manager (Facilities). 
  • To attend all training and meetings. 
  • Respond to emergencies and carry out first aid as required.
  • To adhere to the Sports Centre Climbing Wall Operating Procedures. 
  • To ensure that all activities are operated in accordance with Equal Opportunities Legislation and Equal 
    Opportunities Policy. 
  • To undertake any other duties, not specified above that are appropriate to the level and 
    responsibilities of the post, which may involve aiding in any area of the Sports Centre. 
  • To assist the Climbing Manager when necessary which is reasonably incidental to the role

Person Specification

The successful candidates should be able to demonstrate the following:
 
  • Possess a CWA, CWI SPA or RCI qualification.
  • Good understanding of health and safety issues affecting climbing walls including relevant PPE experience. 
  • Route setting experience.
  • Able to use appropriate climbing equipment and identify safety issues with such equipment. 
  • Good personal organisation and interpersonal skills. 
  • Possess a current first aid certificate.
  • Possess a CWLA or CWDI qualification
  • Possess a RSA level 1 or 2 quatication
  • Previous experience of a similar role in a customer focused environment. 
  • Possess a foundational and/or development coaching qualification
  • Experience of working with the public in a busy service environment ensuring that the experience of each customer is positive and satisfactory.  
  • Good communication skills both written and verbal and the ability to clearly demonstrate safe practical skills.
  • Computer literacy. 
  • Effective team member with a flexible approach to work and colleagues. 
  • Experience of leading a small team of staff. 
  • Commitment to undergo further training through operational requirements and personal staff development.
Working in this role will help develop the following skills and experience:
 
  • Teamwork
  • Time Management
  • Knowledge Sharing
  • Leadership
  • Multi-tasking
  • Organisation
  • Flexibility
For any queries about this role please email [email protected]
 
 
 
 
 
 
 
 
 
 
 

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Apply

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

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