£11.44 per hour + £1.38 holiday pay
Advertising End Date
05 Jan 2025

Role & Department Overview

Become a Faculty of Arts and Social Sciences Student Ambassador!
 
 We are now recruiting for our 2024/25 Student Ambassadors and are inviting all current students within the departments listed below, both UG and PG, to apply to join the FASS team to support our events. 
 
We are looking for Ambassadors within the departments/subjects listed below. If your department is not listed below, this means we already have enough Ambassadors to represent subjects for this department and therefore, will not be accepting applications for those.
 
  • Criminology 
  • LAEL  
  • Global Religions (within PPR) 
  • Sociology 
  • Social Work 
  • Media and Cultural Studies 
  • School of Global Affairs (anyone studying Chinese, French, Spanish or German) 
  • Architecture 
  • Design 
  • Film 
  • Fine Art 
  • Theatre

About the Role 

As a Student Ambassador, you will have the exciting opportunity to represent your department, and the University, engage with prospective students, and be a vital part of our ambassador community. Your responsibilities will include sharing your personal experiences, leading campus tours, participating in events, and providing valuable insights to prospective students and guests. This role is perfect for enthusiastic and motivated students who are passionate about their course, department and Lancaster University, and eager to inspire others. If you're looking to enhance your leadership skills, build meaningful connections, and leave a lasting impact, apply now to become a Student Ambassador! 

You will be joining the Faculty of Arts and Social Sciences (FASS) events team, who lead activities such as the Open Day events, Offer Holder Events, personalised visits, Campus Tours and online outreach activities. You will work closely with departments and other central University teams on an ad-hoc basis.  

This role is open to all students studying a subject within FASS, and we would encourage First Years and anyone planning to stay at Lancaster for postgraduate study to apply. Full training in all aspects of the role will be provided. 

Successful candidates must be available to attend the training day on Saturday 25 January 2025 (times TBC but it will be all day) and be available to work 3 out of the 4 Undergraduate Offer Holder Events on the following dates:

  • Saturday 01 February 2025 
  • Saturday 22 February 2025 
  • Saturday 22 March 2025 
  • Saturday 05 April 2025 

We will try our best to allocate you to your 3 preferred dates, however, this may not be possible due to availability. For any dates not in term time, we are able to cover travel and provide accommodation when needed. Accommodation is on a first-come, first-served basis. 

Your Application 

To apply for this role, you must submit a cover letter that does not exceed 500 words. The cover letter needs to include answers to the following questions: 

  • Why do you want to become a Student Ambassador Leader for the Faculty of Arts and Social Sciences?  
  • Can you provide one example, either personal or professional, where you’ve gained experience suitable for this role?  
  • What skills or qualities do you possess that you believe will make you an effective Student Ambassador Leader? 

Please consider how you format your cover letter and refer to the job description and person specification below.

Preferred start date: 25 of January 2025

Expected end date: 31 of October 2025

Interview date: Interviews are to be held on Tuesday 14th January 2025 in the form of a group interview

Location: You will be based on campus, with optional opportunities to travel across the UK to various events

Directly responsible to: Student Recruitment & Conversion Coordinator, Student Staff Manager

Job Description

Who We’re Looking For 

We're looking for dedicated Lancaster University students who will embody our ethos, are comfortable sharing their experiences and are passionate about showcasing the best of what Lancaster University has to offer. With strong communication skills and a knack for engaging with prospective students and their families, you'll play a crucial role in creating memorable experiences and fostering a welcoming atmosphere. If you're enthusiastic, reliable, and committed to representing our university with pride, we want you on our team! 

Even if you don’t meet the criteria for all the points below, we would still welcome an application from you. If you have had no prior experience, skills developed in school and in other jobs are quite often transferrable, so you don’t need to have had direct experience with everything listed below. As well as this, the Student Ambassador Programme is committed to supporting you in your development, therefore, in any areas you are not confident in, we can provide lots of training and support for this! 

Your main responsibilities will be to:

  • Represent your department and Lancaster University to the highest possible standard, engage with prospective students, and be a vital part of our campus community
  • Consistently provide great quality campus tours to prospective students and their guests
  • Share positive experiences and enthusiasm for Higher Education and Lancaster University, specifically at events and activities throughout the year
  • Act as an Ambassador for your department and the University, promoting its ethos, opportunities and services and enhancing its reputation at events
  • Answer any questions that visitors may have professionally and positively, and share personal experiences of your studies and life in Lancaster
  • Have good knowledge of Lancaster University and be able to share this knowledge with visitors
  • Support and assist at events where required, e.g. Open Days; Offer Holder Events, with subject talks, taster sessions, set up and set down of equipment for each event
  • Work as part of a team and lead by example, delivering consistently good service 
  • Support the Outreach team at events such as HE Fairs, UCAS Fairs and School Talks (Optional)
  • Support any online events including webinars and live stream tours (Optional)
  • Attend compulsory training and briefing sessions where required
  • Assist with any other duties as may reasonably be required by the recruitment and admissions team 

Person Specification

The successful candidate should be able to demonstrate the following:

Education

Essential Skills & Abilities

  • Excellent communication and interpersonal skills
  • Strong organisational and time management skills
  • Desire and ability to work both in a team and independently
  • Excellent use of initiative, able to solve problems and think creatively
  • Engaging personality and ability to communicate with a diverse range of people and ages
  • Excellent knowledge of Lancaster University including, campus, systems, facilities and student life 

Desirable Skills & Abilities

  • Experience of working in a customer-facing environment and providing excellent customer service
  • Comfortable with delivering presentations and public speaking, including delivering presentations via online platforms
  • Knowledge and ability to use online platforms
  • Essential Values and Behaviours
  • Committed to being a Student Ambassador
  • Reliable and punctual
  • Respectful of other Student Ambassadors, staff members and visitors
  • Flexible and proactive
  • A commitment to Equity, Diversity and Inclusivity (EDI)

 What you’ll get in return

  • Full training in all areas of the role 

  • Ongoing support with the role requirements 

  • Opportunities to travel 

  • Opportunities to network with other members of staff and external contacts  

  • Brand new Ambassador Uniform 

  • Enrolment onto the Ambassador Accreditation Scheme
Working in this role will help develop the following skills and experience:
 
  • Resilience
  • Self-motivation
  • Teamwork
  • Time Management
  • Verbal communication
  • Written communication
  • Problem solving
  • Multi-tasking
  • Flexibility
  • Integrity
  • Decisiveness
  • Emotional intelligence
  • Collaboration
 
 
 
 
 
 
 
 
You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.
 

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Apply

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

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