£11.44 per hour + £1.38 holiday pay
Advertising End Date
28 Oct 2024

Role & Department Overview

Our degree ceremonies are high-profile occasions and, as representatives of the University, the Corporate and Ceremonial Events Team play a key role in the successful delivery of these events.  

This winter’s graduation ceremonies will take place from Wednesday 11th – Thursday 12th December and will celebrate the achievements of our taught postgraduate and PhD students.

Over 1000 graduating students and their guests will attend across two days of graduation, and your role will ensure that they have the best possible experience.  You will be involved in all aspects of the event including the event itself, and pre and post graduation administration.

The December 2024 timetable of ceremonies can be viewed here:

Winter Graduation Timetable 2024 - Lancaster University

Preferred start date: 4th of November 2024
 
Expected end date: 20th of January 2025
 
Location: Lancaster Campus & Remote
 
Working Pattern: 20 - 35 hours per week

Job Description

Main Responsibilities:

The purpose of this role is to provide data and administrative support to enable the smooth delivery of winter graduation. 

The majority of your role will be to support the team by answering queries from students and guests and supporting graduation at this busy time of year. Your role will involve handling student data, undertaking guest management administration and using our bespoke ceremony management system.

During graduation itself, your role will be student facing, as the first point of contact for graduands. You will use your calm manner, communication and organisational skills to answer the queries and/ or escalate as required.

Person Specification

Essential:

  • Must be available for the full 12 weeks for the range of hours specified above.
  • Good administrative skills including Outlook and all Microsoft software including Word, PowerPoint and Excel.
  • Polite and confident telephone manner and the ability to write and communicate clearly via email.
  • Flexible and adaptable.
  • Ability to work as part of a team, and independently.
  • Ability to work accurately and with an eye for detail.
  • Personal integrity and respect of confidentiality.

Desirable:

  • Experience in an events environment.
  • Good working knowledge of Lancaster University campus facilities and structure.
  • Advanced Excel Skills.

Working in this role will help develop the following skills and experience:

  • Time Management 
  • Problem Solving
  • Commercial Awareness 
  • Emotional Intelligence 
  • Analysing 
 
For any questions about the role, please contact Rachel Powell, Events Manager (Graduation): [email protected].
 

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours, however hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.