£11.44 per hour + £1.38 holiday pay
Advertising End Date
11 Oct 2024

Role & Department Overview

To create a welcoming and friendly environment for all visitors, staff and colleagues across campus by working as a flexible member of the team and provide a high standard of customer service

To assist in the preparation, presentation and service of food and drink across a variety of locations on campus

To follow all policies and procedure in relation to food safety, health & safety and Allergen laws

To follow all policies and procedures in relation to PCI DSS and GDPR

To complete all training as required
To fulfill any other duties as directed by line manager or nominated representative 
 
 

Pay Rate: £11.44 per hour plus £1.38 holiday pay

Location: On campus

Working Pattern: Varied


Job Description

To provide an excellent customer service to both internal and external visitors, staff and students.
 
 To maintain a consistency of standards by following Lancaster University and Departmental processes and policies.
 
To set-up spaces & venues, prepare, serve and deliver food and beverages in line with departmental procedures across the Lancaster University Campus and Venues.
 
To correctly use equipment in line with departmental procedures.
 
To complete daily cleaning schedules and carry out other cleaning duties as required.
 
To work within EHO, COSHH and Health and Safety Guidelines.
 
To wear uniforms at all times in line with departmental policy.
 
To maintain a high standard of personal hygiene, and work in a clean and tidy manner.
 
To attend relevant training courses as directed by the senior manager. 

Person Specification

The role is critical to providing food and beverages for open days, university events, and,  to support internal meetings and conferences which deliver a significant surplus to the university, as well as ensuring a professional and high-quality experience to our customers. Ensuring all policies and procedures are adhered too

 
previous experience in a similar role within hospitality or retail environments is desirable but not essential as full training will be provided
 
 

Working in this role will help develop the following skills and experience:

 

  • Problem Solving
  • Organisation
  • Self-Motivation
  • Teamwork
  • Time Management
  • Verbal Communication

 

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Apply

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.

Copyright © 2024 Powered by Eploy