£9.50 per hour + £1.15 holiday pay
Advertising End Date
29 Aug 2022

Role & Department Overview

FASS (Faculty of Arts and Social Sciences) Unibuddy ambassadors help prospective Lancaster University students feel confident in making choices about university.


Ambassadors provide information and share their perspective with people enquiring about Lancaster University.


Unibuddy is a platform used by the University through which prospective students can message current students directly with questions.


As a Unibuddy ambassador, you will have a profile image and short description about yourself available for enquirers to view.


You will manage your message inbox, responding to queries within 24 hours of receiving them.


This is a flexible role that fits well with a full schedule of studying and other part time work.

You will be notified when you receive a message on the platform and, if you receive no messages, there's no action required from you.

Typically, FASS Unibuddy ambassadors tend to receive one or two messages a week on average.


FASS is looking to recruit nine new ambassadors, one for each of the following subjects:

  • Fine Art
  • Film
  • Theatre
  • Design
  • Criminology
  • English Literature/Creative Writing
  • History
  • Politics/International Relations
  • Philosophy

If you study a joint honours degree, you are welcome to apply if one of your subjects is in the above list.

Start Date: 12th September 2022
End Date: 31st July 2023
Location: Entirely remotely (in the UK)

Job Description

Main responsibilities:
  • Representing Lancaster University on digital platforms, including Unibuddy Chat.
  • Answering questions from enquirers about your experience of your course and life at university.
  • Managing your Unibuddy inbox, responding to queries within 24 hours of receiving them.
  • Keeping conversations going and building up a friendly relationship with enquirers by asking questions and being engaging.
  • Providing a good quality image of yourself for use in FASS marketing communications.
  • Attending training sessions and/or meetings. 

Person Specification

The successful candidate will be:
  • Current undergraduate Lancaster University student with a positive and enthusiastic attitude about the University and the course that you are studying
  • Confident, open and honest communicator
  • Willing to work flexibly to respond to questions promptly
  • Professional attitude to conversations with enquirers, particularly when dealing with difficult or challenging questions
Working in this role will help develop the following skills and experience:
  • Integrity 
  • Knowledge sharing 
  • Self-motivation 
  • Integrity
  • Organisation 
  • Time-management 
  • Written communication 
For more information please contact Will Lawrence - w.lawrence@lancaster.ac.uk

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 
Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.