£10.82 per hour plus £1.31 holiday pay
Advertising End Date
22 May 2022

Role & Department Overview

Lancaster University's Management School Undergraduate Office has responsibility for supporting over 900 undergraduate Business and Management students across a number of degree schemes. The team is looking to recruit a UG Programmes Assistant to provide  administrative support during the busy end of year/exam period.

The successful candidate will be required to work on campus at least 3 days a week.
Please Note: This is a non-student role. Applications from students will not be considered. 
Preferred Start Date: From w/c 6th June 2022
End Date: 15th July 2022
Interview Date: Wednesday 25th May (in person)
Location: On campus with opportunity to work remotely 
Hours per Week: Full time (36.5hrs)

Job Description

  • Provide support to students by responding to email enquiries.
  • Monitor 'Connect Lancaster' (student communication portal); taking appropriate action or signposting to the relevant member of staff.
  • Support the UG Programmes Officer & Manager with the preparation of sample packs for the Exam Board.
  • Produce information relating to final degree results for students and support activities within the UG office for graduating students.
  • Undertake other duties appropriate to the role as required by the line manager or other senior members of the team.

Person Specification

The post holder will be able to demonstrate:
  • An appropriate rationale and interest in applying for this particular post.
  • Excellent communication skills.
  • Empathy towards individuals with personal challenges.
  • Effective numeracy and literacy skills (GCSE Maths and English or equivalent qualification)
  • Good IT skills including the use of Microsoft Office suite, including Outlook, Word & Excel
  • Experience of using database packages and the potential to learn Lancaster University systems such as the student records database (LUSI).
  • The ability to quickly respond to verbal and written requests/enquiries and to produce information in an appropriate format, with a high level of accuracy and attention to detail
For informal inquiries please contact: Alison Currie, a.currie1@lancaster.ac.uk - 01524 521791
You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 
Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.
Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.