£8.91 per hour plus £1.08 holiday pay
12 May 2021

Role & Department Overview

The Transitions Team are recruiting undergraduate Student Ambassadors to support the delivery of our pre-entry digital provision.

Ambassadors will create and feature in video content for ‘Ready for University’ and ‘Smart Start’ online pre-arrival courses. Ambassadors may also take part in live online pre-arrival events for students, taking place in September 2021.

We are interested in hearing from a wide range of undergraduate students. We particularly welcome applications from the following groups: Commuter students, mature students, disabled students and students with caring responsibilities.

Start Date: 07/06/2021
End Date: 29/10/2021

Full training is provided. Training will take place online on Monday the 7th of June 18:30 – 20:00 over Teams.  Please do not apply if you are unable to attend this training session.

Interviews will take place over Teams from the 24th to the 28th of May.

 Informal Enquiries can be made to: Email transitions@lancaster.ac.uk

Job Description

Principal duties:

  • Share experience of student life at Lancaster by writing, producing and featuring in short online videos.
  • Collaborate with the Transitions Team to ensure that video content is relevant and appropriate.
  • Draft short outline ‘scripts’ for video content and editing/redrafting as required.
  • Follow technical guidance to ensure the quality of video content.
  • Act as an ambassador for the University, promoting its ethos, opportunities and services and enhancing its reputation to share positive experiences of, and enthusiasm for Lancaster University. 
  • Attend all training specific to the role.
  •  Empathise and encourage students to engage in online events through a non-judgemental approach.  
  • Encourage students to communicate and contribute to live online events, responding to questions and sharing experiences.

Person Specification

  • Registered as a current Lancaster University undergraduate student
Experience (Essential):
  • Experience of working to a brief and liaising with staff members
  • Experience of Lancaster University including the campus, systems, facilities and student life
  • Experience of creating video content for use online
  • Experience of supporting individuals on the autism spectrum
Skills and Abilities (Essential):
  • The ability to use initiative and work to a deadline
  • Excellent oral and written skills
  • Excellent face to face and online interpersonal skills
  • Excellent organisational and time management skills
  • Ability to work under pressure and use initiative to deal with problems and escalate as necessary
  • Desire and ability to work well in a team and demonstrate tact and diplomacy
  • Ability to be proactive in solving problems and thinking creatively
Values and Behaviours (Essential):
  • Knowledge of and enthusiasm for Widening Participation initiatives in Higher Education
  • Non-judgmental, empathetic approach, displaying respect for others
Working in this role will help to develop the following skills and experience:
  • Collaboration
  • Creativity
  • Knowledge Sharing
  • Multi-tasking
  • Organisation
  • Planning and organising
  • Problem solving
  • Self-motivation
  • Teamwork
  • Time Management
  • Verbal communication
  • Written communication
You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 
Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.