£9.46 per hour plus £1.14 holiday pay
05 Apr 2020

Role & Department Overview

Lancaster University runs a variety of summer programmes. Some of these programmes focus on experiential learning with field trips, classes and social activities, while others focus on study skills and preparation for university.

We are looking to hire three interns from June - September to help coordinate the daily administration, plan events, and lead a team of 40 student-staff in the delivery of the programmes.

Successful candidates should have an eye for detail due to the high volume of information and various administrative processes that differ for each programme. Successful candidates should be adaptable to working with a variety of people such as academic and administrative staff, Student Ambassadors, and students. Some periods are fast-paced with a high workload, while other times will involve completing repetitive tasks for the team.

Working hours will tend to be full time 9am-5pm Monday-Friday as well as some evening and weekend work, which will be compensated in lieu. Working hours and breaks in between programmes will be discussed on an individual basis.

To find out more about Lancaster Global Summer Schools visit:

www.lancaster.ac.uk/global-summer-schools

Job Description

The Global Experiences Intern will:

  • Coordinate the daily administration for the Global Summer Schools, such as:

    • Help timetabled sessions run smoothly (allocate shifts to a team of student-staff, communicate room changes to students and staff, proactively anticipate student and staff needs according to the schedule)

    • Support student administration (answer student emails, sort large data sets to create student lists on Excel, record attendance, collect assignments, organise course materials, mail merge documents)

    • Raise purchase orders, data input, photocopy and other repetitive tasks

  • Coordinate events, including:

    • Book venues, travel, guest speakers, catering, music etc.

    • Help to design event activities

    • Set venues up and down

    • Attend events and supervising students and student-staff

  • Act as the first point of contact for student-staff and participants on the Global Summer Schools, such as:

    • Supervise students during field trips and overnight stays

    • Lead teambuilding activities, motivating, enthusing, and engaging groups of international students in course activities 

  • Organise any other areas of the programme that the Global Experiences Officer, Academic Coordinators or Global Experiences Assistant deem suitable to your skillset.

Person Specification

The following criteria are essential when applying for this role, and will be tested through your CV, covering letter and interview process.

  • Has effective numeracy and literary skills (GCSE Maths and English, C grade minimum, or equivalent).
  • Experience of providing effective administrative support, including good knowledge of Microsoft Office and social media platforms, preferably within higher education.
  • Has excellent communication skills in face-to-face, electronic, telephone and written communications, with attention to detail and the ability to communicate information clearly to people when English is not their first language.
  • Is able to prioritise workload according to multiple deadlines and can keep documents, office supplies and equipment organised.
  • Can work under high pressure and use initiative to problem-solve unexpected issues.
  • Ability and willingness to motivate team members and engage students in course activities.
  • Shows an interest in working in a multicultural environment and can adapt to working with a range of people on a range of tasks
  • Is willing to take part in extra-curricular social events and can travel within the UK for multi-day stays.

Working in this role will help to develop the following skills and experience:

  • Decisiveness
  • Exercising professional judgement
  • Flexibility
  • Interpersonal sensitivity
  • Leadership
  • Multi-tasking
  • Resilience
  • Verbal and written communication
 
 
 
 
 
 
You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.
 
Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand.
 
Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
 
 
 
 

Help and advice on making applications can be found on the Lancaster University Careers pages. Visit www.lancaster.ac.uk/careers.