Service Desk: 9am - 5pm
Monday to Friday
The Base, Alexandra Square, Lancaster Campus

Administrator £18,000 to £19,500

  • Location:
    North West
  • Position:
  • Salary:
    £18,000 - £19,500
  • Date Posted:
    14 Aug 2019
  • Advertising End Date:
    01 Sep 2019
  • Vacancy Type:
Job Description

TNP, a leading Lancaster based network service company, have a fantastic opportunity for an Office Administrator to join their growing, highly successful team.

This is permanent, fulltime role, with a very competitive salary of £18,000 to £19,500 (plus benefits) dependent on experience.

This role requires an enthusiastic, hardworking and highly organised individual with excellent people & communication skills and experience in an office environment.

Role and Responsibilities

You will have a broad range of responsibilities focused around the smooth operation of company administrative functions such as:

  • Acting as initial point of contact for customers and suppliers
  • Ensuring orders are placed, arrive on time and deliveries are checked in on arrival
  • Arranging internal and external meetings and taking minutes where required
  • Tracking of customer contracts and assisting with the renewal of these (preparation of sales quotes)
  • Dealing with telephone & email enquiries and contacting customers & suppliers as required
  • Ensuring the office is fully stocked with sundries & stationery
  • Ensuring all documents are scanned, saved and filed appropriately
  • Placing fibre and broadband orders and daily monitoring and tracking of these orders
  • Booking training when required and ensuring staff training records are kept up to date
  • Maintaining high levels of professional conduct, including, cooperative engagement in tasks set, the exercising of initiative to suggest through line managers improvements to the service provided, and clear and professional styles of communication at all times
  • Day-to-day support of internal and external projects including liaising with other parties as necessary
  • Such other duties appropriate to the grade as may be directed by the Board of TNP or its nominated representatives
Training will be provided for the duties mentioned above.

Person Specification

  • Ability to communicate effectively with internal and external points of contact
  • Experience of office systems and procedures, with the ability to create and edit spreadsheets and present data
  • Experience of using a range of standard office IT applications to include Microsoft Office, with the ability to learn new software
  • Excellent communication & presentation skills, both written and verbal coupled with an ability to maintain confidentiality
  • Ability to work both independently and as part of a team, with minimum day-today supervision
  • Commitment to approaching tasks proactively with flexibility and completion to a high quality of workmanship
  • Experience of managing and prioritising a diverse workload, to meet deadlines and to work under pressure
  • Experience of working in a customer facing role
  • Commitment to undergo further training
  • Minimum of 3 A-Levels at Grade C or above/equivalent level qualification or experience
  • Experience of accounting packages e.g Sage, Clearbooks, SAP
  • Experience of general day to day office administration e.g. ordering stationery, receiving deliveries
  • Experience within the IT/telecoms industry
  • Experience of minutes taking
  • Experience of preparing sales quotes

This is a fantastic opportunity to join a truly dynamic, highly respected company and become an essential part of their team.

Interviews for this role are due to take place on 9th/10th September 2019.

For informal enquiries about this role please contact Helen Crowther at the Employment and Recruitment Service, Lancaster University on or 01524 594749.

The Employment & Recruitment Service is recruiting on behalf of an external company not affiliated with Lancaster University